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Manage My Account

How do I cancel my plan?

Before canceling your order, please read over the questions below. Do you need assistance with getting back on track with your program? If so, please connect with one of our weight loss coaches... read more

How do I change or reset my password?

To change your password: Log into your account and Select MY PROFILE. Click UPDATE MY GENERAL INFORMATION. Select CHANGE PASSWORD. Requirements will display as you enter your new password... read more

How do I delay my order?

Delaying or moving your order sooner online is easy! Before doing so, please read over the questions below. Do you need assistance with getting back on track with your program?... read more

How do I edit my order?

Editing your order online is easy! Follow the steps below to ensure you receive the items you most enjoy. After logging in to your account, click on the orange EDIT NEXT ORDER button... read more

How do I unsubscribe from receiving emails, calls and texts?

Please complete the following to unsubscribe or opt out of emails, calls, or text messages. Consumer with an account with Nutrisystem. Step 1: Click here Unscubscribe OR Log into My Account... read more

What if I can't see my current order(s) under Order History?

If you have just placed your order today, please be patient while it works through the system. It can take time to show in your Order History. If your order was not submitted today and is still not showing, you may be in the wrong account and will need to connect to an agent via chat or by calling 1-800-585-5483... read more

What is your money back guarantee?

If you're not satisfied with your first order, call 1-800-727-8046 within the first 7 days of delivery for a full refund. Valid on initial 4-week plans for the first time customers only... read more

Why aren't I getting emails from Nutrisystem about my order?

Some email providers will move transactional emails to your spam folder or delete them before you can see them. To ensure you receive Nutrisystem e-mails about your Nutrisystem account or orders, please add the following e-mails to your contacts... read more

How do I schedule an appointment with a Nutrisystem coach?

Speak to one of our coaches when it's most convenient for you and get the advice and motivation you need to crush your goals. To speak with a coach over the phone, you will need to schedule an appointment... read more