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Policies

Do you have a referral program?

Yes! Our Nutrisystem Refer A Friend program is a great way for you, your friends, and family members to save while losing weight together! When you refer your friends through our Refer A Friend program, they will receive a Nutrisystem discount to save on their initial 4-week plan order, and you'll receive a reward, too!... read more

Who is eligible for the Nutrisystem Program?

Customers must consult their health care provider before enrolling in a Nutrisystem Program or purchasing Nutrisystem products. A customer that has a medical condition or food allergies including but not limited to:... read more

Can I switch my program selection?

You may switch your plan selection. Pricing and promotions will be adjusted according to the new plan you select. You can change your auto-delivery schedule and your product selections on any order... read more

Do you share any information about me with anyone?

At Nutrisystem, we are as protective of your privacy as you would be. Nutrisystem shares information with third party intermediaries for diet food, diet plan and product shipping and billing purposes and with reputable third-party businesses of Nutrisystem unless you have expressly asked us not to, the law requires it, or to protect the rights of property of Nutrisystem... read more

I ordered from HSN or QVC and have questions.

We are proud of you for taking a step forward in your weight loss journey! If you ordered a Nutrisystem program from the Home Shopping Network (HSN) or QVC: Who to contact for questions regarding your Nutrisystem program... read more

What happens when a menu item is low inventory, out of stock or retired?

Although Nutrisystem has taken every reasonable measure to have sufficient inventory to fill your food order, availability of product(s) may change without notice.* Substitutions may occur if the product you have ordered is not available due to low inventory or the discontinuation of a product... read more

What's your return policy?

Nutrisystem does not accept any returns. There are no returns or refunds after the Money Back Guarantee period. Money Back Guarantee only applies to 4-week programs (not valid on Partner Plans or Club Advantage purchases)... read more